Privacy Policy

1st Choice Translations, registered at 1 Mead Terrace, Bath Road, Blagdon, UK, BS40 7UD, is responsible for the processing of personal data as presented in this privacy declaration.

Contact details: Erika Baker, 1 Mead Terrace, Bath Road, Blagdon, UK, BS40 7UD, Tel 01761 462977, enquiries@1stchoicetranslations.co.uk, www.1stchoicetranslations.co.uk

 

Personal data that we process

1st Choice Translations processes your personal data because you make use of our services and/or because you submit these data to us yourself.

Below you will find a summary of the personal data we process:

- First name and surname

- Address details

- Telephone number

- Email address

- Other personal data which you actively provide, including all documents to be translated, invoices and related financial information.

 

Special and/or sensitive personal data that we process

Any personal data which you actively provide, including all documents to be translated, invoices and related financial information.

For which purpose and on what basis do we process personal data?

abc processes your personal data for the following purposes:

- To handle your enquiries

- To translate your documents and process payments

- 1st Choice Translations also processes personal data if we are legally obliged to do so, such as information we need for our tax returns and our professional indemnity insurance.

We use Google Analytics in order to better understand our users’ needs and to optimize this service and experience. Google Analytics is a technology service that helps us better understand our users experience (e.g. how much time they spend on which pages, which links they choose to click, what users do and don’t like, etc.) and this enables us to build and maintain our service with user feedback. Google Analytics uses cookies and other technologies to collect data on our users’ behavior and their devices (in particular device's IP address (captured and stored only in anonymized form), device screen size, device type (unique device identifiers), browser information, geographic location (country only), preferred language used to display our website). Google Analytics stores this information in a pseudonymized user profile. Neither Google Analytics nor we will ever use this information to identify individual users or to match it with further data on an individual user. For further details, please see Google Analytics’s privacy policy by clicking on this link

You can opt-out to the creation of a user profile, Google Analytics’s storing of data about your usage of our site and Google Analytics’s use of tracking cookies on other websites by following this opt-out link.

 

How long do we retain personal data?

1st Choice Translations retains your personal data for no longer than is strictly necessary to achieve the purposes for which your data were collected. We use the following retention periods for the following (categories of) personal data:

(Category)

1st Choice Translations retains the following data from organisations and private individuals; these data are retained because, and for as long as, the organisation or person is a (potential) customer, which means that they have requested quotations and/or have placed orders.

Personal data    

Address             

Email address                     

Other personal data supplied by you

 

IP address: we do not track your IP address.                                                

All data are retained for a period of 6 years as required by HMRC and our professional indemnity insurance provider.

 

Sharing personal data with third parties

1st Choice translations will not sell your data to third parties and will only provide these data where this is required for the fulfilment of our contract with you or to comply with a legal obligation.

Cookies, or similar technologies that we use

1st Choice Translations uses only technical and functional cookies, and analytical cookies which do not infringe upon your privacy. A cookie is a small text file that is stored on your computer, tablet or smartphone the first time you visit this website. The cookies we use are necessary for the technological operation of the website and your convenience. They ensure that the website works properly and, for example, retain your preference settings. We can also use these cookies to optimise our website. You can unsubscribe from cookies by configuring your internet browser so that it no longer saves cookies. You can also delete all of the information previously saved using the settings in your browser.

Access to data and complaints

You have the right to ask to see the data we hold on you.

If you are not satisfied with how 1st Choice Translations processes and secures your personal data, you have the right to file a complaint with the ICO.

Just-in-time notice by  contact form on website:

1st Choice Translation processes your data according to rules set out by the ICO.

We have reasonable and approved security measures in place to guarantee your privacy.